First, we do NOT charge your credit card if your item is out of stock. We only charge your card if and when your item ships. Most orders ship the same day. Our software does not immediately charge cards due to attempted fraud, out of stock items, and overall security for our customers. We personally check every order over for fraudulent activity before we charge the card. We reserve the right to deny shipment to ANYONE if we feel the order is fraudulent (or for any other reason we deem worthy). You must be 18 years old to purchase cigars or any tobacco products from Tex Cigars Inc. Tex Cigars Inc. sells tobacco products to adults only. By Agreeing to our terms, you are defining your age to be at least 18 and that you are legally able to buy tobacco or tobacco products including cigars in your state. The sale of cigars to minors is illegal and we do not sell to minors under any circumstances. Tex Cigars Inc. cannot sell cigars or any tobacco products to minors. Any illegal purchasing of cigar or tobacco products here is solely the responsibility of the purchaser and cannot be the responsibility of Tex Cigars Inc. Again, by checking "I agree" you are agreeing that you are 18 years old and are legally able to buy cigars and tobacco products.

Because of the legality of buying tobacco online, we will often require an adult signature on the packages we ship! We do not ship cigars or any tobacco related products to Minors. EVER!

We accept returns for store credit or money back. We do have a strict policy of the return time in order to prevent the cigars from being damaged. Please see our full return policy. We reserve the right to and at our discretion will charge a restocking fee if you are returning your cigars for reasons that are not our fault. Some examples are:

1. Gift - but the recipient does not like the cigars. (Yes, this happened)
2. Ordering the wrong product by accident.

If you have any questions regarding our policies, please contact us.
Thanks!